Exabytes.SG (Singapore) Support Portal

General 16

• How to manage your subscriptions/domains
• Fraud Order
• Security Question in Exabytes Billing System
• Mobile Number in Exabytes Billing System
• Retrieving Your Password for Exabytes Billing System

See all 16 articles

Domain/Hosting Renewal 3

• Domain Payment Reminder
• Billing System "Disable Auto-Renew" Function
• How To Renew Domain Name Before Expiry Date?

General 17

• Domain Name
• ICANN's New Rules: Verify Your Domain Email Address
• Domain Name FAQs
• About Email
• Sub-Domain

See all 17 articles

Generic Top-Level Domain Name 4

• What Is The Difference Between Domain Transfer and DNS Update?
• Transfer Domain to Exabytes
• Domain Name Extension with Limitation on Characters
• WHOIS Contact Details update for Top Level Domain Name

Country Level Domain Name 1

• .CA Domain FAQs

.my Domain Name 15

• .my DOMAIN REGISTRY (MYNIC): Domain Transfer Registrant
• .my DOMAIN REGISTRY (MYNIC): Retrieving Username for .MY Domain
• .my DOMAIN REGISTRY (MYNIC): Retrieving Password for .MY Domain
• .my DOMAIN REGISTRY (MYNIC)
• .my DOMAIN REGISTRY (MYNIC): Supporting Documents for Registering New .my Domain Name

See all 15 articles

Domain Name Server (DNS) 9

• General DNS Propagation Information
• Update domain nameservers via Client Area
• Update DNS Records using DNS Management Tools via Client Area
• How to point G Suite mail with DNS Management Tools
• Windows 7, How to edit hosts file

See all 9 articles

Point domain name to Blogspot (OpenSRS) 1

• Point domain name to Blogspot (OpenSRS)

FREE DNS Zone Tools Management 6

• Free DNS zone point domain to Shopify
• Free DNS zone point to Weebly
• Free DNS zone point to Blogger
• Free DNS zone point domain to Wix
• FREE DNS ZONE point to Exabytes Hosting

See all 6 articles

WordPress 24

• WordPress administrator password reset
• Changing WordPress Theme via phpmyadmin
• Adding a Blog to Your Site [Video]
• WordPress theme change via phpMyAdmin
• How to force WordPress with SSL connection

See all 24 articles

Joomla 2

• How to check Joomla version ?
• How to configure email setting for Joomla!

OpenCart 3

• How to configure Email Settings in OpenCart 1.5
• How to force Opencart to work with HTTPS
• How to force Opencart to work with HTTPS

Magento 2

• SSL on Magento version 1.9
• SSL on Magento version 1.9

Weebly 4

• How to activate FREE Weebly in your Linux shared hosting account
• Plesk PHP Settings
• How to add Weebly to your existing Exabytes Hosting Plan
• Weebly Themes not Updating

Getting Started With WordPress Hosting 14

• How to activate your WordPress Jetpack subscription
• How do I activate SSL Certificate for my WordPress domains?
• How to Add Additional DNS for your extra WordPress Domains
• How do I access to my WordPress admin dashboard?
• How to manage DNS records for your WordPress domains

See all 14 articles

Email Management in WordPress Hosting 0

.sg Domain Name 4

• .SG domain FAQs
• SGNIC Domain Lock
• Guidance on SingPass Details Update
• SGNIC - VerifiedID@SG

Getting Started Guide 3

• Linux - Plain Server User Manual
• Linux - cPanel Server User Manual
• Windows - Plain Server User Manual

cPanel Server 16

• How To Check And Unblock An IP From WHM
• cPanel DS/VPS Hosting - Getting Started
• cPanel Server System Update
• Restart Server from WHM
• Updating cPanel Software

See all 16 articles

How To 8

• Changing Time Zone
• How to stop/disable SNMP service
• Add your domain to Postmaster Tools - Google Gmail
• How to change the root WHM password
• How to point to Cloud Default Nameserver

See all 8 articles

Apache 4

• How to retrieve your Plesk License Activation Key
• How to check PHP version from WHM/CPanel
• How to check MySQL version from WHM/Cpanel
• How to check Apache version of CPanel server

Linux Server 8

• How to install telnet in a Linux server
• How to upgrade MySQL to 5.0 and PHP to 5.x on cPanel servers (Dedicated server which using cPanel)
• How to change PHP 5 Handler from suphp to fcgi in WHM (Linux hosting)
• How To Fix cPanel Error “IP Address Has Changed!” from Reseller panel WHM
• How to open ports in WHM/SSH firewall?

See all 8 articles

Windows Server 15

• How to Run Windows Update
• The terminal server has exceeded the maximum number of allowed connection
• Windows VPS: How to reset the administrator login detail by WebSite Panel
• Window VPS: How to install FTP service in IIS6
• Domain Physical Path in Windows Server Server

See all 15 articles

Smartermail 2

• Smartermail License expired
• How to add DKIM key in Smartermail to DNS Zone

DNS Settings 4

• Managing Free DNS Zones
• Managing Reverse DNS (rDNS)
• How to point to Dedicated Server Default Nameserver
• How to verify my website before switch over DNS?

Cloud - FAQ 8

• Auto Backup
• Available Virtual Machine Template
• Cloud Hosting Minimum Disk Space Size Requirement
• Common FAQ
• cPanel License

See all 8 articles

Cloud Servers 7

• Minimum Space Requirement for Windows 2012
• Getting Started
• Backup Up Your Cloud Server
• Restore Your Cloud Server From a Backup
• Restarting Cloud Server For Upgrade To Take Effect

See all 7 articles

Cluster Setup 0

Dedicated 9

• Export and import database from linux terminal (SSH)
• Create a phpinfo page
• How to find Plesk domains exceeding disk quota?
• How initiate a FTP connection to the server?
• How to connect to windows server using Remote Desktop tool?

See all 9 articles

Linux VPS 1

• How to manage virtual private server at client billing portal

Plesk Server 16

• How to retrieve your Plesk License Activation Key
• How to Add Domain on your Plesk Web Admin (Exabytes)
• Assign Let's Encrypt to a Website
• How to create FTP Access on Plesk Admin
• How to access and use Patchman in Plesk

See all 16 articles

Security 3

• How to update server's kernel
• How To Set up SSH Key on a CentOS 7.x Operating System Server
• How To Set up SSH Key on a cPanel Server

VPS 3

• Blocking SPAM using Blocklist
• How initiate a FTP connection to the server?
• How to connect to windows server using Remote Desktop tool?

HyperV 2

• How to disable network discovery (Windows 2008)?
• How to hide my Windows 2003 server from the Microsoft Computer Browser service?

Windows SSD 2

• How to check your VPS IP Address after provisioning
• Windows SSD Control Panel User Manual

SolusVM 2

• SolusVM Control Panel User Manual (Bootstrap Theme)
• SolusVM Control Panel User Manual (Enhanced Theme)

Virtuozzo 5

• How to connect to a Linux server using SSH?
• How to do a full restore of my VPS via VZPP/PVA control panel?
• How to take a full VPS backup via VZPP/PVA control panel?
• Installing package with YUM
• Set default page on Linux plesk using htaccess

Data Center Visit 5

• Exabytes Data Center (PENANG DC) Visitation Request
• Exabytes Data Center (KL DC) Visitation Request
• Singapore Data Center Visitation Request
• Data Center Visitation Privacy Policy
• Exabytes Data Center (CJ1) Visitation Request

EBuzzzz V1 20

• Ebuzzzz: "Text/HTML version does not contain an unsubscription link" alert
• Ebuzzzz: AutoResponder
• Ebuzzzz: Create a Chinese Characters(Unicode) Message
• Ebuzzzz: Create a List
• Ebuzzzz: Create a Message

See all 20 articles

EBuzzzz V2 8

• Ebuzzzz: Campaign Review By subscriber List
• Ebuzzzz: How To Create Ebuzzzz Campaign
• Ebuzzzz: How To Create Email Subscriber
• Ebuzzzz: How To Create Subscriber List
• Ebuzzzz: How To Logout Ebuzzzz Dashboard

See all 8 articles

Sitelock 5

• How to login to SiteLock dashboard?
• I have an SSL Certificate, why do I need Sitelock?
• What does the "This Site May Be Hacked" warning mean?
• Why are website backups important?
• How can I help prevent malware in the future?

SpamExperts 21

• SpamExpert general FAQ Questions
• How To Enter SPAM Expert Dashboard
• How to Report Spam in Spam Expert
• How To Check Incoming Mail Logs In SPAM Expert
• How To Check Quarantine Email In SPAM Expert

See all 21 articles

RV SiteBuilder 36

• Configure EBossss blog plugins
• Create Visitor Counter with EBossss
• Creating Blog Categories with EBossss
• Creating blog with EBossss
• Creating Bookmark with EBossss

See all 36 articles

Microsoft 365 7

• Microsoft 365 Admin Setup using Setup Wizard
• Add a domain to Microsoft 365
• Assign Microsoft 365 License to User Accounts
• Set up Microsoft 365 for Business Basics Plan
• Set up Microsoft 365 for Apps for business plan

See all 7 articles

Getting Started With WordPress Hosting 32

• How to activate your WordPress Jetpack subscription
• How do I activate SSL Certificate for my WordPress domains?
• How do I access to my WordPress admin dashboard?
• How to manage DNS records for your WordPress domains
• How to Add Additional DNS for your extra WordPress Domains

See all 32 articles

Email Management in WordPress Hosting 7

• How to create email account under WordPress Hosting
• How to set email forwarding under WordPress Hosting
• How to change user email disk space / password for WordPress Hosting
• How to set email alias for WordPress Hosting
• How to set email auto reply for WordPress Hosting

See all 7 articles

E-Commerce Web Design - EasyStore 2

• How to Add a Product to My Store?
• How to Fulfill Orders with EasyParcel?

Exabytes Ecommerce - General 5

• Change Your Store Name
• Changing Store Status
• Add New User Or Admin
• Change The Language Of Your Online Store And Admin Panel
• Marketplaces

SSL 5

• What is SSL ?
• SSL purposes
• Purchasing SSL Certificate Information
• How to resolve unsecured content Warning on SSL
• What should I do if I receive AutoSSL Expiry Notification

EBuzzzz V3 3

• How To Create Subscriber List
• How To Create Email Subscriber
• Ebuzzzz: How To Create Email Bounce

E-Commerce Web Design - Courier Delivery Service 1

• How to Claim RM25 FREE EasyParcel Credits?

Exabytes Ecommerce - Products 12

• Add Products
• Add Products With Variants
• Bulk Update Products
• Add Products In Bulk
• Save Products Without Publishing To Website

See all 12 articles

EBiz MailPro 1

• Setting Up EBiz MailPRO Full Guide

goMobi 2

• What Is GoMobi Website and how it work
• How to access gomobi via client area

EBuzzzz Pro 5

• EBuzzzz Pro: General Q&A
• Create your first email marketing campaign
• Importing your contacts into EBuzzzz Pro
• Creating A/B test email campaigns
• Reviewing your campaign reports

Exabytes Ecommerce - Shipping 11

• Set Up Shipping Method
• How To Add/Edit Product Weight And Dimension
• Different Shipping Rates For Different State/Country
• Set Shipping Rates Based On Weight
• Set Shipping Based On Item Quantity

See all 11 articles

Content Delivery Network (CDN) 6

• What Is CDN
• How to add the CDN resources
• How to Enable CDN for Static Website
• How to Enable CDN for WordPress
• How to Enable CDN for Joomla

See all 6 articles

Exabytes Ecommerce - Payment 22

• Setting Up Bank Transfer
• Set Up Cash One Delivery (COD) Payment Option
• Integrate AliPay QR Code
• Integrate FavePay QR Code
• Integrate Grab Pay QR Code

See all 22 articles

Acronis Backup Cloud 32

• Firewall Access Ports
• Installing Acronis Backup Cloud Windows / Linux / Mac Agents
• Uninstalling Acronis Backup Cloud Windows / Linux / Mac Agents
• Manual Uninstallation of Backup Client for Linux
• Create Backup Policy To Backup Your Server / VM / PC

See all 32 articles

Exabytes Ecommerce - Design 32

• Applying / Changing Theme
• Change View Cart And Continue Shopping Button
• Change Text Format & Background Image
• Import More Fonts
• Change Border Colour Of ‘Variant’

See all 32 articles

Cloudflare 161

• Getting Started with Cloudflare
• Changing domain nameservers to Cloudflare
• Allowlist Cloudflare IP addresses
• Cloudflare Dashboard
• Create Cloudflare account and add a website

See all 161 articles

Exabytes Ecommerce - Orders 9

• Order Status
• Manually Create New Order
• What should I do when I received an order?
• Manually Fulfill An Order
• Fulfill Order & Send Parcel Using EasyParcel Malaysia

See all 9 articles

R1Soft 2

• Getting to know your R1Soft Restore Backups
• R1Soft Restore Backups - Restoring or Downloading Particular Files

Exabytes Ecommerce - Checkout 7

• Enable Facebook Login
• Express Checkout
• Single Page Checkout
• Enabling Seamless Payment
• Enable ‘Message Box’ App In Checkout

See all 7 articles

Sucuri Firewall Protection 17

• How to Enable Sucuri Firewall Protection
• Errors Code in Sucuri Firewall Protection
• Enable Caching Modes in Sucuri Firewall Protection
• Clear Sucuri Firewall Protection Cache
• Blank Screen in Sucuri Firewall Protection

See all 17 articles

Exabytes Ecommerce - Promotion 6

• Type of Promotion Tools
• Generate Voucher Code For Your Promotion
• Auto Give Discount Code For Newly Registered Customers
• Create Exclusive Offer For VIP Customers
• Storefront Promotion Visual Setting

See all 6 articles

Bulk SMS Marketing Solution 5

• How to Top Up Your Bulk SMS Credits
• Everything about Profile Settings
• Everything about Address Book Setup
• SMS Campaigns Compose and Reports
• Bulk SMS API Integration

Exabytes Ecommerce - Discount 7

• Order With Any Purchase
• Order With Minimum Purchase Amount And/Or Quantity
• Every $X Amount Spent
• Xth Item & Above (Selected Products)
• Minimum Purchase Quantity (Selected Products)

See all 7 articles

Exabytes Imunify 360 19

• Access to Website blocked
• Whitelist (Imunify360)
• Blacklist (Imunify360)
• Gray List (Imunify360)
• Blocked Ports (Imunify360)

See all 19 articles

Exabytes Ecommerce - Free Gift 3

• Order With Minimum Purchase Amount And/Or Quantity
• Minimum Purchase Quantity (Selected Products)
• Every Specific Quantity (Selected Products)

2FA 1

• Windows Host MFA Protection

Exabytes Ecommerce - PWP 3

• Order With Any Purchase
• Order With Minimum Purchase Amount And/Or Quantity
• Every Specific Quantity (Selected Products)

Exabytes Ecommerce - Credit 1

• Reward Store Credit To Customers

Sendinblue 1

• EBuzzzz Domain Verification

Exabytes Ecommerce - Livechat 6

• Contact Form
• Setup Modern app - Reply livechat through Facebook Messenger
• Tawk.to
• Drift
• EasyChat

See all 6 articles

Call Tracking 42

• Setting 12 hours or 24 hours time-format in Scheduled Calls
• Google Calendar Integration
• Call Leads Tab in Novocall
• Install Novocall on your WordPress site
• Message Page in Novocall

See all 42 articles

Exabytes Ecommerce - Customers 4

• Adding New Customer Manually
• Add/Remove Customers To/From Group In Bulk
• Import Customers
• Prevent Bots From Signing Up To Your Store

Webmail - cPanel 13

• How to view complete email header in Horde Webmail and Roundcube Webmail
• Change Email Password Through Horde Webmail
• How to access to cPanel and Webmail in Linux hosting
• Creating an auto responder from Webmail
• To remove horde deleted email instead of marking them with a strike line.

See all 13 articles

Outlook 32

• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
• Configure an email on Outlook Express
• Configure an email on Outlook 2003
• How to setup an IMAP email account in Microsoft Outlook 2016
• How to enable SMTP authentication for Microsoft Outlook 2007

See all 32 articles

Scam Type Emails - Attachment Scam 1

• Sample of Attachment Scam

Smartermail v15 - Windows 19

• How to get email header from Smartermail
• How to change Smartermail password according to new password policy
• How to override default spam filtering rules and Adding Trusted Sender from Smartermail
• Greylisting on SmarterMail
• Migrate Mailbox data from Third Party Mail servers to SmarterMail

See all 19 articles

Thunderbird 7

• Difference between IMAP and POP3
• Switch from POP to IMAP account
• Blocking a Sender (Thunderbird)
• How to Setup a POP3 Email Account in Mozilla Thunderbird
• How to Setup an IMAP Email Account in Mozilla Thunderbird

See all 7 articles

Scam Type Emails - Checkup Scam 1

• Sample of Checkup Scam

General 31

• My Email Delivered to Spam Folder of Google
• Discontinue of TM E-Mail services
• Default TXT record for Google Apps Mail
• What is the maximum email size and attachment I can sent out at a time?
• Email Forwarding Policy

See all 31 articles

iPhone 7

• Setup email account onto iPhone Mail
• How to setup email account in iPhone
• Configure Exchange ActiveSync on the iPhone
• How to enable SMTP authentication in iPhone
• How to setup email account for iPhone

See all 7 articles

Scam Type Emails - Payment Scam 1

• Sample of Payment Scam

Smartermail v16 - Windows 23

• Create email account in SmarterMail v16
• Reset email account password by Admin account in SmarterMail v16
• Adjust email space for email account in Smartermail v16
• How to get email header from Smartermail v16
• How to create email signature in Smartermail v16

See all 23 articles

Android 15

• How to Archive Emails [Bluemail]
• How to Reply without Quoting Original Text
• How to request Read Recipient [Bluemail]
• How to set up delayed email delivery (Android)
• How to change Cluster Settings [Bluemail]?

See all 15 articles

iPad 2

• How to Setup POP email account from iPad
• How to Setup IMAP email account from iPad

Gmail 5

• Fetch emails using Gmail
• How to download email in Gmail?
• How to enable POP or IMAP in GMail
• How to Enable Read Receipt in G Suite
• How to use Gmail to send email from your domain email address

Office 365 1

• Office 365 How-To

Yahoo Mail 1

• Fetch emails using Yahoo mail

MAC Mail 3

• Configuring Mac OS X 10.3 Apple Mail
• Configuring Mac OS X Apple Mail
• Enabling SMTP Authentication on Apple Mac

Windows Live Mail 1

• Setting Up Windows Live Mail

Network 10

• Ping plotter
• Trace Route
• How to use PING command
• Unix Traceroute and ping program - MTR
• How to Flush DNS Cache From Your Computer?

See all 10 articles

cPanel 78

• cPanel services and ports
• A DNS entry for "xxx.com' already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
• How to create Addon Domain in cPanel
• Announcement - Box Trapper removal from cPanel
• How Do I Back Up My Site in cPanel

See all 78 articles

MySQL 16

• Backup and Restore Mysql Database using Mysqldump
• Backup/restore MySQL databases from cPanel
• MySQL Trigger and View
• Connection Strings for MySQL
• Does your server support MySQL Front?

See all 16 articles

WebsitePanel 40

• WebSitePanel DNS ZoneHosting
• How to point domain to Shopify with WebSitePanel
• How to Point Domain to Weebly with WebSitePanel
• Enable/View Statistic in Website Panel
• How to point domain to Wix from WebSitePanel

See all 40 articles

File Transfer Protocol (FTP) 11

• How to access FTP via FileZilla
• How to access FTP via Windows Explorer
• How Do I Configure My FTP Client?
• Error when using FileZilla 3.7.*
• Too many connections (number) from this IP in FileZilla

See all 11 articles

Microsoft SQL 6

• Connect to MS SQL Server Database
• Microsoft OLE DB Provider for SQL Server error '80004005'
• Microsoft OLE DB Provider for SQL Server error '80040e4d'
• Can I connect to MS SQL 2005 database server using MS SQL 2000 Enterprise Manager?
• Using Enterprise Manager to Connect Microsoft SQL 2000 Database

See all 6 articles

Web Host Manager (WHM) 31

• Setting up Google Apps Mail from WHM
• WHM - Initial Setup Guide
• Reset Password through WHM
• How to Login into WHM Control Panel
• Checking Server Information in WHM Control Panel

See all 31 articles

PhpMyAdmin 7

• Backup Mysql Database Using PHPMyAdmin
• Changing Collation in PhpMyAdmin
• Clone database using PhpMyAdmin
• How to change the MySQL database table engine to InnoDB
• How to optimize database through phpMyadmin

See all 7 articles

Website 9

• Force redirect website to the SSL Certification connection using .htaccess file
• URL masking
• How To Clear Your Browser Cache?
• What is browser cache ?
• Taking Screenshot/PrintScreen

See all 9 articles

Microsoft Access 2

• Connect to MS Access Database
• Connection String for MS Access

MSPControl Panel 35

• Creating A Customer/ User Account in MSPControl Panel
• How to add a domain in MSPControl Panel
• Creating A FTP Account In MSPControl Panel
• How to Enable/Disable Mail Forwading Function (MSPControl Panel)
• How to Create Peer Account

See all 35 articles

SolidCP 24

• How to use Forgot Password option in SolidCP
• How to reset control panel password after login in SolidCP
• How to access Database via Control Panel?
• How to create MySQL database in SolidCP?
• How to Add an FTP account in SolidCP

See all 24 articles

Plesk 28

• How to Delete Domain and Subdomain in Plesk Control Panel
• How to Create Email in Plesk
• How to Login into Plesk
• How to Remove Users Role in Plesk
• How to Edit Users Role in Plesk

See all 28 articles

Hosting, Website, Scripts 8

• Getting started with Webhosting
• How To Use formmail.cgi
• How initiate a FTP connection to the server?
• SSL Certificate warning when visiting Plesk login page
• Set default page on Linux plesk using htaccess

See all 8 articles

CloudStore 3

• How to create new backup schedule?
• How to install CloudStore Client on my PC?
• How to restore your backup files?

Migration of Data Center 1

• FAQ - IP change for NS1.NETDNS.NET

MSSQL 1

• How to Access MSSQL with MSSQL Management Studio

EBiz 12 Hosting 28

• I have both hosting and domain with Exabytes. Do I still need to change the nameservers?
• What is the control panel for V12 Business Hosting?
• How to Login into Plesk control panel
• How to Reset Password for Plesk Panel
• I can't access Plesk. What should I do?

See all 28 articles

WordPress Hosting 34

• How to manage DNS records for your WordPress domains
• How do I point my domain register with other registrar to my WordPress hosting?
• How to Add Additional DNS for your extra WordPress Domains
• 7 Steps to Kick Start Your WordPress Journey
• How to login WordPress Control Panel

See all 34 articles