MY and US Client
1. Access the Exabytes Billing System by logging in at:
https://billing.exabytes.my/mypanel/clientarea.php (MY Client)
https://billing.exabytes.com/mypanel/clientarea.php (US Client)
https://billing.exabytes.sg/mypanel/clientarea.php (SG Client)
2. Once logged in successfully, navigate to "Domains" > "My Domains"
3. You can then select "Manage Nameservers" for the domain for which you wish to modify the name servers.
4. Next, select "Use custom nameservers (enter below)"
5. After this, enter the name servers as shown below, referring to our default nameserver: :
Nameserver 1: ns184.mschosting.com
Nameserver 2: ns185.mschosting.com
Nameserver 3: ns186.mschosting.com
* Should you receive the error "Name server not registered," please reach out to domain@exabytes.my (MY Client) or domain@exabytes.com (US client) for assistance.
* The propagation of the domain name server can take between 24 and 72 hours.
NOTE: The above method is exclusively suitable for domains registered with Webnic, Enom, and OpenSRS domain registries.
For MYNIC domains (MY Client) -> such as .my, .com.my, .org.my), please kindly email domain@exabytes.my from your primary email address to update MYNIC domain name servers.
SG Client
1. Access the Exabytes Billing System by logging in at https://billing.exabytes.sg/mypanel/clientarea.php
2. After successfully logging in, click on "Domains" > "My Domains"
3. You may then select "Manage Nameservers" for the domain you wish to change name servers for.
4. Then click on "Use custom nameservers (enter below)"
5. Next, enter the name servers as shown below, example, referring to our default nameserver: :
Nameserver 1: ns187.sgcloudhosting.com
Nameserver 2: ns188.sgcloudhosting.com
Nameserver 3: ns189.sgcloudhosting.com
* If you encounter the error "Name server not registered," please contact domain@exabytes.sg for further assistance.
* The propagation of the domain name server might take between 24 and 72 hours.
NOTE: The aforementioned method is only applicable for domains registered with Webnic, SGNIC, Enom, and OpenSRS domain registries.