Uninstalling Acronis Backup Cloud Windows / Linux / Mac Agents

Windows

If you want to remove individual product components (for example, one of the agents or Backup Monitor), run the All agents for installation in Windows setup program, choose to modify the product, and clear the selection of the components that you want to remove. The link to the setup program is present on the Downloads page (click the account icon in the top-right corner > Downloads).

If you want to remove all of the product components from a machine, follow the steps described below.

1. Log on as an administrator.
2. Go to Control panel, and then select Programs and Features (Add or Remove Programs in Windows XP) > Acronis Backup Agent > Uninstall.
3. [Optional] Select the Remove the logs and configuration settings check box. If you are planning to install the agent again, keep this check box cleared. If you select the check box, the machine may be duplicated in the backup console and the backups of the old machine may not be associated with the new machine.
4. Confirm your decision.
5. If you are planning to install the agent again, skip this step. Otherwise, in the backup console, click Settings > Agents, select the machine where the agent was installed, and then click Delete.

Linux

1. As root user, run /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall.
2. [Optional] Select the Clean up all product traces (Remove the product's logs, tasks, vaults, and configuration settings) check box. If you are to install the agent again, keep this check box cleared. If you select the check box, the machine may be duplicated in the backup console and the backups of the old machine may not be associated with the new machine.

       3. Confirm your decision.

       4. If you are planning to install the agent again, skip this step. 

           Otherwise, in the backup console, click Settings > Agents, select the machine where the agent was installed. 

       5. Click Delete.

OS X

1. Login to your backup console at https://backup.exabytes.my
2. Click on the Add button on the top right of your console.
3. Choose the Workstation - Mac and click to download the installer. 
4. Double-click the installation file Backup_Agent_for_MAC_x64.dmg.
5. Wait while the operating system mounts the installation disk image.
6. Inside the image, double-click Uninstall.
7. If prompted, provide administrator credentials.
8. Confirm your decision.
9. If you are planning to install the agent again, skip this step. Otherwise, in the backup console, click Settings > Agents, select the machine where the agent was installed, and then click Delete.