Installing Acronis Backup Cloud Windows / Linux / Mac Agents

Acronis Backup Cloud is web-based applications. To back up your data, you only need to install a Backup Agent 


on your machine. You can manage and monitor system protection with a web-based console.



You may access your web-based console via https://backup.exabytes.my


Login with the backup account.


1. Having an active Backup Account you can install the software. Click Manage backups:

    




2. Click Add


    


3. Depending on the machine and data you want to back up, select and download respective installation file:


  • Run the installation file and select Install agents:
  • Wait until the registration screen appears.
  • Do one of the following:
    • Click Register now. In the opened browser window, sign in to the backup console, review the registration details, and then click Confirm registration.
    • Click Show registration info. The setup program shows the registration link and the registration code. You can copy them and perform the registration steps on a different machine. In this case, you will need to enter the registration code in the registration form. The registration code is valid for one hour.
    • Alternatively, you can access the registration form by clicking All devices > Add, scrolling down to Registration via code, and then clicking Register.

    • As a result, the machine will be assigned to the account that was used to log in to the backup console.

            




  • Linux
  • To add the Acronis Backup modules to Linux kernel, setup program needs the following Linux packages:
  • Package for building kernel modules. Package version must match kernel version.
  • GNU Compiler Collection (GCC) compiler system. GCC version must be the one with which the kernel was compiled.
  • Make tool.
  • The following table lists how to install the required packages in various Linux distributions.

            

            

For ubuntu, please run this # apt-get install rpm prior to the agent installation.


  • Download the Linux 32/64Bit installer to local terminal.
  • Use SCP/SFTP tools (login as root), upload to the server directory eg /root/installer/
  • Chmod 755 the installer filename.bin
  • ./filename.bin (to run the file)
  • As the root user, run the installation file.
  • Wait until the registration screen appears.
  • Do one of the following:
    1. Click Register now. In the opened browser window (If your linux is having GUI based), sign in to the backup console, review the registration details, and then click Confirm registration.
    2. Click Show registration info. The setup program shows the registration link and the registration code. You can copy them and perform the registration steps on a different machine. In this case, you will need to enter the registration code in the registration form. The registration code is valid for one hour.
  • Alternatively, you can access the registration form by clicking All devices > Add, scrolling down to Registration via code, and then clicking Register.



  • Mac OS X (Prior To 10.14.1)
  • Ensure that the Mac is connected to the Internet.
  • Login to your backup console at https://backup.exabytes.my
  • Click on the Add icon on the top right corner and click the Workstation - Mac icon.
  • This will download the installer with name Backup_Agent_for_MAC_x64.dmg
  • Double-click the installation file (.dmg).
  • Wait while the operating system mounts the installation disk image.
  • Double-click Install.
  • If prompted, provide administrator credentials.
  • Click Continue.
  • Wait until the registration screen appears.
  • Do one of the following:
    • Click Register now. In the opened browser window, sign in to the backup console, review the registration details, and then click Confirm registration.
    • Click Show registration info. The setup program shows the registration link and the registration code. You can copy them and perform the registration steps on a different machine. In this case, you will need to enter the registration code in the registration form. The registration code is valid for one hour.
  • Alternatively, you can access the registration form by clicking All devices > Add, scrolling down to Registration via code, and then clicking Register.
  • Mac OS X (Mojave 10.14.1)
  • Follow the steps as of prior to 10.14.1 however there is 1 more addition steps that is to grant full disk access
  • After the installation completed, in order to grant it, go to the 'Utilities' folder in Finder, click 'Backup Agent Assistant', and then follow the instructions from the app.

        



  • Make sure that Backup agent will appear in the list as a result of this operation. Please see the attached screenshot below the reference



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