You have successfully installed a Backup Client, however registration failed and machine does not appear in Backup Management Console.
Or you need to re-register a client machine to another Backup Account.
Use this method to manually register a Backup Client.
Use quotation marks, if your password contains special characters or spaces.
- Open Command prompt and navigate to C:\Program Files\BackupClient\BackupAndRecovery:
cd "C:\Program Files\BackupClient\BackupAndRecovery"
- Issue this command to register the client machine:
register_msp_mms.exe register https://backup.exabytes.my <account> <password>
- Open terminal as root user
- Type in the following command to register the agent:
/usr/lib/Acronis/BackupAndRecovery/AmsRegisterHelper register https://backup.exabytes.my <username> <password>
- Open terminal.
sudo -u root "/Library/Application Support/BackupClient/Acronis/BackupAndRecovery/AmsRegisterHelper" register https://backup.exabytes.my <login> <password>
IMPORTANT: The above method is NOT supported for registration of Agent for VMware (Windows)