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Guidance on Payment Proof Upload

For payment submission via online banking, cash deposit, cheque deposit, you are required to provide payment proof to us for payment confirmation. 


(1) You may log into our Client Billing System here


(2) After login, go to 'Invoices', and select the Unpaid invoice you made the payment for.

(3) Select Payment Method under 'Bank Transfer' and click on 'Upload Receipt' in order to upload your payment proof.


Example:




(4)You are required to fill in "Amount Transferred" (amount of payment submission) and click on "Browse..." button for payment proof upload from your terminal.
Take note: 2MB maximum. (PDF, JPG, JPEG, PNG only)


(5) Lastly you may click "Submit" button. 


(6) You may view your uploaded payment proof by click on "View Receipt". 


Should the wrong payment proof being uploaded, kindly email us at billing@exabytes.sg so that we may assist further.



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