How to submit a ticket from client support portal

You may utilize support portal in order to submit a ticket to us. 


1) Login to the support portal via

2) Click on Support -> Tickets 

3) You will be redirected to Submit a Ticket page where all the fields are mandatory to be filled in 

Requester -> Your associated email account

Subject -> The subject of the issue 

Department -> The associated department where your issue is related to

Priority -> Choose the priority based on the sense of urgency of the issue 

Description -> Briefly specify the nature of the problem with complete details as domain name, exact error encountered with the necessary screenshots.

4) Finally click on Submit and you will be receiving an automated reply from us indicating the Case ID.

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