Email Forwarding Policy used to protect shared environment email server from email blocking,
greylisting, blocklisting from known email services provider.
Email Forwarding generally refer to operation of re-sending an email message delivered to your
mailbox to another email address that you set from your webmail on both of our Windows and Linux
Shared environment/Reseller hosting services.
Also, you ARE allowed to forward the email manually reside using email forwarding from your
webmail to the following Email Service Provider.
Automatic Email forwarding to the following Service Providers will no longer be permitted for domains
that reside on our shared Hosting.
Effective since 1 July 2007
Effective from 1st May 2008
Effective from 1st August 2012
In order to ensure deliver ability of email sent by our customers to accounts at the above noted domains,
we are forced to block all email forwarding to these domains. Presently, all of these domains have extremely stringent anti-spam filtering policies in place. If one of our customers configures their email account hosted
with us to forward to their personal mailbox with one of the noted service providers and the service provider
detects that message as spam, they believe that we are the source of the spam. As a result, our mail server
gets blocklisted, even though we are not responsible for this spam.
Unfortunately, even though we are not responsible for this spam, these service providers noted have repeatedly been blocklisting our mail servers, causing legitimate email to be blocked. If you or your customers have
forwarders configured to one of the above service providers, please remove the forwarding and convert
them to POP3 accounts.
Also, please note that this decision only impacts forwarders. You will still be able to send email or forward
email manually to the above noted service providers. In fact, this change will actually make mail delivery
to these service providers more reliable, since they will not be repeatedly blocklisitour servers.