Option 1: Reset password from client area
Step 1: Access the Exabytes Billing System by logging in at:
https://billing.exabytes.my/mypanel/clientarea.php (MY Client)
https://billing.exabytes.com/mypanel/clientarea.php (US Client)
https://billing.exabytes.sg/mypanel/clientarea.php (SG Client)
Step 2: Select Services > My Services and click the green word ACTIVE on the right side of the WP package.
Step 3: In the left panel, locate the Change Password option, where you can modify the password for the Plesk Panel.
Step 4: Generate a new password or enter your own. Fill in the Confirm New Password field.
Click Save Changes to finalize the update.
Step 5: You can now log into the Plesk control panel using the URL domainname:8443, with the username and password you just reset.
NOTE: (replace domainname with your own domain name)
Option 2: Reset password from Plesk login page
Step 1: Navigate to the Plesk login page at domainname:8443
NOTE: (replace domainname with your own domain name)
Step 2: Click on "Lost your password?" at the bottom.
Step 3: Enter your Username and the email registered in the system. Click Send.
Step 4: After receiving the password reset email, click the link in the email to follow the steps for resetting your password.
Step 5: Enter your new password and click on "Reset password."