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[RESOLVED] Announcement - Undeliverable Message Generated By [email protected]

Dear Clients,


Our clients receive some return messages generated by our helpdesk when they submit or reply case using [email protected] and [email protected]


Helpdesk vendor has been informed about it.


Sample of return email's message:

Remote Server returned: '601 Failed to connect to the recipient's mail server. 
No MX records were found for the 'exabytes.freshdesk.com' domain. 
Status: 544 5.4.4 Host not found (not in DNS).
Attempted to send the message to the following IPs: 76.223.71.72'
The following organization rejected your message: mxa.freshdesk.com.
==========


Our team will still able to assist you via helpdesk and please do not hesitate to contact using the following 2 methods:

A) Where to submit a new case via Support poral?

Here


B) How to submit a case via WHMCS?

Here


Best Regards,
.............................

Exabytes Network