[RESOLVED] Announcement - Undeliverable Message Generated By support@exabytes.sg

Gaveen Khor

memulakan topik over 1 year ago

Dear Clients,

Our clients receive some return messages generated by our helpdesk when they submit or reply case using support@exabytes.sg and custcare@exabytes.sg

Helpdesk vendor has been informed about it.

Sample of return email's message:

Remote Server returned: '601 Failed to connect to the recipient's mail server.

No MX records were found for the 'exabytes.freshdesk.com' domain.

Status: 544 5.4.4 Host not found (not in DNS).

Attempted to send the message to the following IPs: 76.223.71.72'

The following organization rejected your message: mxa.freshdesk.com.

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Our team will still able to assist you via helpdesk and please do not hesitate to contact using the following 2 methods:

A) Where to submit a new case via Support poral?

B) How to submit a case via WHMCS?

Here

Best Regards,
.............................

Exabytes Network