[COMPLETED] Service Disruption - sgsmtp3.sgcloudhosting.com - 103.7.10.239
Date: 03rd Dec 2019
Time: 1:00 AM SGT
Service Disruption Update:
Config files has been restored and mail services now resume their operations smoothly.
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Dear Valued Clients,
Date: 02nd Dec 2019
Time: 11:00 PM SGT
ETA : N/A
Service Disruption Details:
File system check result is negative and we decide to restore config files from backup.
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Dear Valued Clients,
Date: 02nd Dec 2019
Time: 9:00 PM SGT
ETA : N/A
Service Disruption Details:
We run second attempt of file system check.
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Dear Valued Clients,
Date: 02nd Dec 2019
Time: 7:00 PM SGT
ETA : N/A
Service Disruption Details:
Our team detect data corruption after the reboot and we are running file system check to fix on errors.
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Dear Valued Clients,
Date: 02nd Dec 2019
Time: 5:00 PM SGT
ETA : N/A
*** Only client's mail service host on sgsmtp3.sgcloudhosting.com will be affected ***
Service Disruption Details:
Our monitoring system has detected all mail the service for this server has not been responding.
We will perform a details check on the server and post another updates once it become available.
Service Disruption Affects:
During the Service disruption period all mail services for this server will not be available.
Best Regards,
Support Team
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Technical Support Department.