[COMPLETED] Service Disruption - Exabytes SG Billing System

Date : 28th Sep 2019

Time : 8:00 PM SGT

Services Disruption Update:
Server  distributed denial of service (DDOS) attack is resolved now. All service is now up and all services are working fine.


Date : 28th Sep 2019

Time : 7:20 PM SGT

Service Disruption Update:
The server is found under Denial-of-service attack (DDoS) and proceed to release the IP from mitigation.
 We are now working with upstream provider to bring up the server again, sorry for the inconvenience caused.


Date : 28th Sep 2019

Time : 6:20 PM SGT


Service Disruption Details:

Our SG billing system https://billing.exabytes.sg/mypanel/clientarea.php is dealing with unexpected connectivity issue and we are working on it.

Service Disruption affects:
During the Service Disruption, customer will not be able to perform any new order, renewal of invoice and other activity through our billing system until its completed.

Best Regards,

Support Team
Technical Support Department