Dear Valued Customers,
TLS 1.0 and 1.1 are nearing end of life.
Smartertools - who is our vendor for all Windows shared hosting webmail (Smartermail) is deprecating support for TLS 1.0 and 1.1 is a result of their need to meet these compliance standards.
Therefore, as of November 1, 2019, SmarterTools products, websites, servers and infrastructure will no longer support these legacy encryption methods.
How Does This Impact you?
When you interact with our website and when using products that connect to us, you’ll want to make sure you do so using web browsers and devices that support TLS 1.2 and later.
Below is a list of these that do NOT fully support TLS 1.2:
If you’re running those versions, or any versions AFTER those, you will see no impact.
If you’re running versions earlier than those, you will have problems connecting to our infrastructure as well as using various other servers and services across the internet.
If you need further information and clarification this announcement or if you experience difficulties after the implementation, please contact us via firstname.lastname@example.org