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[COMPLETED] Service Disruption - clefairy [] - Network downtime outside SG

Date: 21st Aug 2018

Time: 2:15AM SGT

Service Disruption Details:

The network issue has been resolved. All services for affected servers are started responding and will now resume their operation without any noticeable service impact in the International network. 


Dear Valued Customers,

Date: 21st Aug 2018

Time: 12:15AM SGT


*** Only clients hosted on clefairy server will be affected ***

Service Disruption Details:

Our monitoring system has detected that all services for this server are not responding to the International network except SG network. Our concerned team is investigating the problem and working on the server. We will perform a detailed check on the server and post other updates after it becomes available.

Service Disruption Affects:

During the service disruption period all services will not be available to the International network except SG network.

Best Regards,
Support Team,  
Technical Department