[COMPLETED] Service Disruption - ssv01-venusaur

Dear Valued Customers,

Date : 21st June 2016
Time : 12:30 PM MYT +0800
ETA : N/A

Service Disruption Update:

The DDOS attack has been stopped and service resume.

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Date : 20th June 2016
Time : 8:00 AM MYT +0800
ETA : N/A

Service Disruption Update:

Mitigation still in progress.

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Date : 19th June 2016
Time : 11:20 PM MYT +0800
ETA : N/A

Affected Server : 

ssv01-venusaur   - 43.229.84.105

Service Disruption Details :
We have noticed a huge incoming distributed denial of service (DDOS) attack on the above mentioned  servers ssv01-venusaur .

The incoming and outgoing from the International traffic to this servers  has been blocked currently to maintain the network stability.

What is DDos attack?
Incoming traffic from many different source flood victim and cause the site/server not response on time with other validate request.

Service Disruption Affects :
All services are not available to International visitors for this servers and sorry for the inconvenience caused.

Best Regards,
 

Support Team
......................................

Technical Support Department