[COMPLETED] Service Disruption - ssv01-venusaur -

Date : 3rd June 2016
Time : 4:50 PM MYT +0800

Services Disruption Update:
Server mitigation has been take place, distributed denial of service (DDOS) attack is resolved now. All service is now up and all services are working fine.


Dear Valued Customers,

Date : 3rd June 2016
Time : 4:45 PM MYT +0800

*** Only clients hosted on ssv01-venusaur server will be affected ***


Service Disruption Details :

We have noticed a huge incoming distributed denial of service (DDOS) attack on the server ssv01-venusaur.

The incoming and outgoing from the International traffic to this server IP has been blocked currently to maintain the network stability.


What is DDos attack?

Incoming traffic from many different source flood victim and cause the site/server not response on time with other validate request.


Service Disruption Affects :
All services are not available to International visitors for this server and sorry for the inconvenience caused.


Best Regards,

Support Team


Technical Support Department