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Announcement - Sectigo Planned Maintenance

Dear clients,

One of our AutoSSL provider: Sectigo will be undergoing planned maintenance. 

Phase 1:

12 Feb 2023, 8.00 AM - 10.00 AM SGT

(approximately two hours)

Phase 2:

19 Feb 2023, 8.00 AM - 10.00 AM SGT

(approximately two hours)

Phase 3:

26 Feb 2023, 8.00 AM -6.00 PM SGT

(approximately twelve hours)

During this window, websites that run AutoSSL will return errors such as the following:

AutoSSL returns The cPanel Store returned an error (X::InvalidArgument) in response to the request “POST ssl/certificate/free”: Generic exception

Maintenance detail:

The outage is a planned maintenance window and will be resolved automatically. 

Shared hosting clients:

We will remain using Sectigo as our default AutoSSL provider and may follow the following link for latest status:

Temporary solution for Dedicated Server / VPS:

How To Install LetsEncrypt for AutoSSL?

Please feel free to contact our team even later on in case you need help during the maintenance period via

Best Regards,

Support Team,
Technical Department