[COMPLETED] Network Disruption - venonat , vileplume

Date: 3rd Oct 2019
Time: 08.00PM SGT 

Network Disruption Details:

The network issue  has been resolved. All services for affected servers are started responding and will now resume their operation without any noticeable service impact in the International network. 

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Date: 3rd Oct 2019
Time: 07.00PM SGT

Network Disruption Update:

Our technical engineers are still working on the server. We should come back as soon as there are any new updates.

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Date: 3rd Oct 2019
Time: 06.00PM SGT

Network Disruption Update:

Our technical engineers are still working on the server. We should come back as soon as there are any new updates.

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Dear Valued Customers,

Date: 3rd Oct 2019
Time: 05.00PM SGT

ETA : NA

*** Only client's hosted on  certain sgcloudhosting.com  server will be affected ***

Affected servers :

vileplume.sgcloudhosting.com  [ 103.7.8.215 ] 

venonat.sgcloudhosting.com  [ 103.7.8.201 ]

Network Disruption Details:

Our monitoring team found that above mentioned servers  related services  are not responding.  There are some Intermittent network issue.
All users those are not using Singapore ISP might unable to reach the server. We will perform a details check on the server and post another update once it becomes available.

Network Disruption Effects:
During disruption period, all services will be affected and will not be available.

Best Regards,

Support Team
 ......................................

Technical Support Department