[COMPLETED] Scheduled maintenance - Security Update: MDS

Batch 2: Cloud / VPS - COMPLETED

Date: 15th June 2019

Time: 01:00AM SGT

Maintenance Update:

Scheduled  maintenance to perform security patches which included aCPU side  vulnerability (MDS) update for all Linux servers has been completed.   All service hosts under aforementioned servers are responding and will  now resume their operations without any noticeable service impact. 

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Batch 1: Shared servers - COMPLETED

Date: 12th June 2019

Time: 01:00 AM SGT

Maintenance Update:

Scheduled maintenance to perform security patches which included aCPU side vulnerability (MDS) update for all Linux servers has been completed.  All service hosts under aforementioned servers are responding and will now resume their operations without any noticeable service impact. 

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Dear Valued Customers,

**Only Linux hosting clients will experience service disruption**

Batch 1: Shared servers

Date: 11th June 2019

Time: 10:00 PM SGT

ETA: 4 hours (15-30 minutes each server)

Batch 2: Cloud / VPS

Date: 14th June 2019

Time: 9:00 PM SGT

ETA: 4 hours (15-30 minutes each server)

Maintenance details:

As refer to the following Security announcement by Red Hat:

https://access.redhat.com/security/vulnerabilities/mds

What is MDS?

MDS (Microarchitectural Data Sampling) is a CPU side vulnerability. It is a significant security vulnerability that affects cloud providers with multi-tenant environments.

Our team will perform scheduled security update on all Linux shared shared servers.

Maintenance affects:
All services will be temporarily inaccessible during our reboot to apply new update.

Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.exabytes.sg if you have any enquiries regarding this maintenance exercise. 

Support Team

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Technical Support Department