[COMPLETED] Scheduled Maintenance - Server Relocation: bugis.sgcloudhosting.com [103.7.10.17]

Date : 22nd Jan 2020
Time : 12 AM SGT 

Maintenance Update:

Scheduled maintenance is completed on the affected server.  

Server is up with all services and will now resume their operations smoothly without any noticeable service impact.  

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Dear Valued Clients,

Greetings from Exabytes!

As part of our continuous commitment to provide better services and better hosting experience to our valued clients, Exabytes will be carrying out an urgent server relocation at the following date/time:

Date : 21st Jan 2020
Time : 11 PM SGT
ETA  : 1 hour

Affected server:

bugis.sgcloudhosting.com [103.7.10.17]

Maintenance affect:

Smartermail Service hosted under affected server will not be accessible during relocation.

What will happen during the relocation? 

1. A downtime is to be expected during the server relocation exercise.

2. There will be NO changes of IP addresses to your hosting account/server upon the completion of the server relocation .

What Are The Things You Need To Prepare?

We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this relocation exercise.

Once again, we thank you for your wonderful support, understanding and great patience.

If you have any concerns or questions about this relocation exercise, please feel free to contact us at support@exabytes.sg

Best Regards,

Support Team

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Technical Support Department