1. Login to your Website Panel via http://cp.domain.com.
2. Under System, click FTP Accounts.
3. Select on Create FTP Account.
4. At FTP Account Properties area, key in your FTP User name and Password that you wish.
Note:
Kindly make sure the password you assigned fits the requirement as below
a. Contain at least 6 characters
b. Contain at least one UPPERCASE character (eg. A, B, C, ...Z)
c. Contain at least one SYMBOL or non-alphanumeric characters. (eg. !@#$%^...)
5. Next, select the folder that you would like to allow your FTP user to access such as "Root Folder".
6. Finally Save the changes.