Creating Sub Domain FTP Account in cPanel

1. Log into cPanel (

2. Go to "Files" menu

3. Click on "FTP Account".

4. You will see "Add FTP Account"

a) "Login" is exactly as your sub domain name.(Example: If your sub domain is, enter "support" as login.)

b) Enter Password.

c) Directory is your sub domain directory. (Example: /home/exabytes/public_html/support/ )

5. Click "create" to add this sub domain FTP user.

If you enter a single / in the directory box, the new FTP user will have access to the entire public_html directory and all directories under it. If you just want the new user to be able to access a sub-domain, just set the directory box to the same value as the sub-domain's root name, which is listed in parenthesis on the sub-domain section of this control panel.

Please be aware that the new user will have read/write access to the directory you choose and every directory below it. For example, if you choose to add the user john, and give the user access to /home/exabytes/public_html/john directory, the user will be able to add, edit, rename and remove any file or directory in /home/exabytes/public_html/john.