This guideline is purposely draft to guide user way of enable bounce setting for EBuzzzz campaign.
- Enter to ebuzzzz dashboard with given credential and login portal.
- Click on "Account" under right top bar and select "Bounce Settings" under drop down selection.
- User may now lead to "Bounce Settings" page. Continue with click on "Add" button.
- Select "Use POP3 Account" and complete require column.
Example :
E-mail Address : User email address (Example : user@domain.name)
Used in Lists : Subscriber list that user prefer to apply bounce setting. Tick the checkbox for require subscriber list.
POP3 Host : According to mail service provider advise settings (Example : mail.domain.name)
POP3 Port : 110 in default (User always advisable refer to mails service provider settings)
POP3 Username : User email address (Example : user@domain.name)
POP3 Password : Login password for mentioned mail account
Number of emails to process at one time : 120 (Default settings)
Bounce Management Options (Soft Bounce) : 6 (Default Settings)
Bounce Management Options (Hard Bounce) : 3 (Default Settings)
Please refer to Soft and Hard Bounce definitions portal as below for better understanding.
https://support.exabytes.com.my/en/support/solutions/articles/14000031816-ebuzzzz-definition-of-email-soft-bounce-and-hard-bounce
Complete require column and click on "Add"